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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of STARR ANDREWS-SNELL

STARR ANDREWS-SNELL

June 7, 2024

5  out of  5
rating by STARR ANDREWS-SNELL
"Mitchell has been such a joy helping us get my daughter settled in her new home and setting her up with all of her insurance needs. He is friendly, courteous and follows through on all tasks. I have a great State Farm Agent myself and it makes me feel good that my daughter will have one too. I’ve been a State Farm customer for 23 years, with service like this, my daughter will be too. Thanks Mitch!!"
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Sara Gray Horne

May 21, 2024

5  out of  5
rating by Sara Gray Horne
"Mitchell patiently guided me through the complex world of business insurance. His willingness to help me navigate unfamiliar territory was greatly appreciated. He is knowledgeable, follows through quickly, and explores all the options!"
We responded:
"We appreciate your review, Sara! We understand that navigating the intricacies of insurance can feel overwhelming, so we aim to make sure you're comfortable and informed throughout the process. If you need further assistance or have any questions, we are here to help. Thank you for sharing your feedback! -Greg"
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Joseph Cannon

March 27, 2024

5  out of  5
rating by Joseph Cannon
"Awesome easy process getting my plan reinstated, Mitch was great!"
We responded:
"Thank you for your review, Joseph! We greatly appreciate you taking the time to leave us positive feedback. Mitch will be so pleased to know that you found his assistance helpful. If you need anything else, please let us know. -Greg"
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Guilherme Marinho

January 20, 2024

5  out of  5
rating by Guilherme Marinho
"I had a great experience with Mitch Lopeman. Very kind, patient, and gave me a very quick turnaround on what I needed. He also made himself available and followed through. Couldn’t recommend more!"
We responded:
"Guilherme, we are happy to hear that you had such a fantastic experience with Mitch! Your recommendation speaks volumes about his excellent service. Thank you for sharing your positive feedback with us! - Greg"
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Jesse Thomas

January 4, 2024

5  out of  5
rating by Jesse Thomas
"Friendly, knowledgeable, very helpful staff. Appreciated their skills that helped me recently avoid purchasing a property in a flood zone."
We responded:
"Jesse, thank you so much for taking the time to share your positive experience with our team. We are delighted to hear that you found our team to be friendly, knowledgeable, and very helpful. Providing valuable assistance to our customers is our top priority, and we are thrilled that we could contribute to your decision-making process. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We appreciate your trust and look forward to serving you again."
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Byron Neal

September 22, 2023

5  out of  5
rating by Byron Neal
"Kimberly is the BEST. So friendly and professional. Everyone in this office is nice and helpful. You will not go wrong here!"
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to hear that Kimberly and our team provided you with a friendly and professional experience. We always strive to create a positive and helpful environment for our valued customers. If you ever need any assistance in the future, please don't hesitate to reach out. Your satisfaction is our top priority!"
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Jessica Redd Bleau

September 10, 2023

5  out of  5
rating by Jessica Redd Bleau
"They have been the best since I have had insurance with them very helpful and friendly as well as supportive"
We responded:
"Jessica, we are genuinely pleased to learn that we have not only met, but exceeded your expectations. If there's ever anything else you need, please don't hesitate to reach out. We're here to assist you every step of the way. - Greg"
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Kay Merritt

July 9, 2023

5  out of  5
rating by Kay Merritt
"Very helpful by Mitchell Lopeman"
We responded:
"Thank you Kay. We appreciate your kind words and are here to help with any of your insurance and financial service needs!"
Profile photo of Kenneth Parker

Kenneth Parker

June 21, 2023

4  out of  5
rating by Kenneth Parker
"Professional Service. Good Insurance company to work with."
We responded:
"Kenneth, we strive to provide the best insurance options for our customers. It has been a pleasure serving you, and we are happy that you chose us for your insurance needs. Thank you for taking the time to share your feedback with us."
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Beth Blake

June 14, 2023

5  out of  5
rating by Beth Blake
"I had the pleasure of working with Mitchell and he was nothing but courtious, professional and extremely helpful! My request was taken care of quickly and without incident. I highly recommend him!!"
We responded:
"Beth, thank you for sharing your positive experience! It's great to know that your request was taken care of swiftly and without any issues. I will be sharing your kind words with Mitchell. Should you require assistance in the future, please do not hesitate to reach out to us."
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Dale Duncan

May 14, 2023

5  out of  5
rating by Dale Duncan
"Very professional and polite."
We responded:
"Thank you for taking the time to review our State Farm office, Dale! We are glad you enjoyed your experience with our team. Providing excellent service is our top priority, and we appreciate your recognition. If you ever need any further assistance, please don't hesitate to reach out!"
Profile photo of Lin Headen

Lin Headen

April 26, 2023

5  out of  5
rating by Lin Headen
"I am in my 60s and I have been with St. Farm from the moment I got my drivers license at 16 years old. Thanks to my dad for starting me with them. So many family members and friends have changed insurance agent’s multiple times but why go anywhere else when you are satisfied with what you got!"
We responded:
"Lin, thank you for taking the time to share your positive experience with our office! We are honored to have earned your trust and loyalty for over 40 years. It is customers like you who inspire us to continue providing excellent service and support. We appreciate your loyalty and look forward to serving you for many more years!"
Profile photo of Keilayn Skutvik

Keilayn Skutvik

March 12, 2023

5  out of  5
rating by Keilayn Skutvik
"Mitch Lopeman went out of his way to research coverage for me after my mother's sudden passing. He has been very sensitive to my situation and was able to find some ways to reduce the added cost of an additional car on my insurance. I was most touched by his ability to be authentic in his condolances as well as very professional in his service. In a world were bot chats are taking over the world, I'm glad to have a positive human exchange in such a time as this."
We responded:
"Keilayn, thank you for sharing your personal experience with our State Farm office. Our goal is to provide exceptional service to our customers and we were happy to be able to help you during this difficult time. From the entire team we are sincerely sorry for your loss and please do not hesitate to reach out with any other questions you have. "
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John Ward

August 9, 2022

5  out of  5
rating by John Ward
"Michael is very helpful and informative. He also follows up on what he says he will do."
We responded:
"I am so happy Michael has been able to assist you with all your insurance needs! Thanks for sharing your star rating with us and the community."
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Melissa Kohout

August 7, 2022

5  out of  5
rating by Melissa Kohout
"Everyone at this office is truly helpful and kind but wanted give a special HUGE THANK YOU to account representative, Kimberly Jones!!! Through the years, her caring, calm, professional demeanor has made complex insurance matters simple and less stressful. Kimberly’s help was absolutely wonderful during the pandemic, getting a car loan loan a few years back and recently car insurance for my 16 year old twins. Each time she made the process so easy! Highly recommend this branch and Kimberly. Thank you all so much :)"
We responded:
"Melissa, thank you for sharing your review with us. I am so glad Kimberly has been so helpful in getting your whole family set up with car insurance! Our team is dedicated to making sure our customers receive great service and are always taken care of. Thanks again for recommending the Greg Lopeman State Farm Insurance agency!"
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Randy

June 17, 2022

5  out of  5
rating by Randy
"Michael Anderson was a huge help and wonderful to work with. He explained everything to me thoroughly and with great patience. I was moving back to NC from out of state and he was the only agent I contacted who followed up with me about my business."
We responded:
"Randy, I am glad you had a positive experience at our State Farm insurance office. Michael is a great asset to my team and he works hard to make sure you understand all your options."
Profile photo of Gurmukh Dhaliwal

Gurmukh Dhaliwal

June 10, 2022

5  out of  5
rating by Gurmukh Dhaliwal
"Michael is an awesome guy! Made the process fast and saved me a ton of money."
We responded:
"Thanks for the kind words about Michael. My team and I strive to make getting insurance an easy process and get you the best value possible."
Profile photo of Alex

Alex

June 10, 2022

5  out of  5
rating by Alex
"My account representative, Michael, was kind, helpful, and made the process easy and intuitive. I recommend this office. Thank you! 😊"
We responded:
"Thank you for taking the time to leave our State Farm office a review! I am glad Michael was able to assist you and make the process easy."
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Devin Henson

May 3, 2022

5  out of  5
rating by Devin Henson
"Michael was exceptionally friendly, helpful, and informative. He took care of my insurance needs both quickly and professionally. I highly recommend him."
We responded:
"Thank you Devin! We appreciate your review and your business! We are here for you."
Profile photo of Yahnique Creations

Yahnique Creations

April 20, 2022

5  out of  5
rating by Yahnique Creations
"Insurance Agents Michael,Kimberly and everyone else I have spoken to over the years have been awesome! I have been with State Farm for a long time and must say I have received top notch service every time. Greg Lopeman has been there for as long as I can remember. It says something about this office. Great job! You are appreciated. C. Keith"
We responded:
"Charlene, thank you so much for the kind review! I am truly happy to hear about your experience with our State Farm office. My team and I work hard to deliver excellent customer service. If you ever need anything please don't hesitate to reach out."
Profile photo of Dori Germolec

Dori Germolec

February 17, 2022

5  out of  5
rating by Dori Germolec
"Fantastic service! This office truly takes care of its customers! Provides sound advice and a place you can turn to when you need help after an accident. Dealing with insurance can be frustrating, but have never found that with Greg and his staff. They work hard to get the best resolution for their customers. Highly recommend!"
We responded:
"Dori, Thank you so much for your review and recommendation! It means a lot that we are able to assist you for all your insurance needs and questions. We sincerely appreciate your business and look forward to our continued relationship into the future!!"
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robyn dorton

October 14, 2021

4  out of  5
rating by robyn dorton
"He a great agent and will answer your questions"
Profile photo of Spencer Barlow

Spencer Barlow

July 23, 2021

1  out of  5
rating by Spencer Barlow
"My wife and I had just awful experiences with this State Farm office. We felt that it was extremely unprofessional. On three separate occasions we requested documents in order to register a car or transfer a license to NC. On all three occasions there were errors sent in the documents, multiple times per document request. For example, on one occasion we received documentation of insurance with an error, which we asked to be corrected and resent. State Farm resent the document, with that error fixed and a completely new error in another part of the document. This occured on multiple occasions. To us, this felt borderline infuriating. We could not get correct documentation from them without pestering them to fix easy errors and typos. Honestly, we are still amazed that so much could possibly go wrong in simple document requests. The fact that between those three occasions we delt with probably 8+ errors is absolutely unacceptable. When we had State Farm in Arizona, it was amazing. They sent us copies of our insurance cards, helped us find a new office when we left Arizona, and never had any issues with document errors. The NC State Farm office did none of the above, and had no interest in taking any initiative with us as customers."
We responded:
"Hi Spencer, I appreciate you reaching out regarding your experience. I am sorry that my team and I may not have met your expectations and I would like to hear more about your experience. I tried to get in touch with you last week, but looks like I missed you. Please feel free to give me a call at (919) 933-7770 so we can assist you and see what we can do to make this a better experience for you. - Greg"
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Steve Pilkington

July 9, 2021

5  out of  5
rating by Steve Pilkington
"Love Greg and his staff!..great knowledge and personalable service.."
We responded:
"Hi Steve, thank you so much for leaving the Greg Lopeman State Farm Insurance team a 5-star review! We appreciate you and look forward to seeing you soon. Please feel free to refer us to your friends and family! - Greg"
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William Mayo

July 8, 2020

5  out of  5
rating by William Mayo
"Greg's staff is friendly and they deliver what they promise!"
We responded:
"Thank you so much for your kind words. We pride ourselves in educating our clients in all aspects of insurance, as we believe to the most important aspect of our job. We're honored to have earned your business."